Booking & Payment Information:

• All party requests must be submitted at least 2 weeks prior to the requested date.
• Dates and times are available on a first-come, first-served basis and will not be reserved until a $50 non-refundable deposit is received. The $50 deposit is due at time of booking to reserve your party slot. A valid credit card must be on file in your online park district account.
• Rental agreement and final head count are due 7 days prior to event. If there are less than 10 guests, customer will pay the base fee listed above.
• Final balance is due 7 days prior to your party. Failure to pay full balance will result in cancellation of party.
• Any changes must occur 7 days or more prior to party.
• To book a party you will need to have an online park district account or create a new account. If you don't currently have an account, you must verify your residency by providing a valid state ID AND tax, lease, or utility bill at the time of sale to receive the resident rate. No exceptions.

Cancellation & Refund Policy:

If cancelled 14 days or more prior to your party, you will receive a refund of amount paid and the $50 deposit. No refunds will be honored less than 14 days prior to party.

Chaperone Policy:

Children must be supervised at all times with a specified adult/child ratio based on the age of the children (see below). The supervising adults (age 18+) must be in swimwear and must pay admission or be included as a paid guest in the party package (excludes 1 free chaperone).

Pool Supervision Ratios:

• Age 1 & Under: 1 Adult to 1 Child
• Age 1-2: 1 Adult to 3 Children
• Age 3-9: 1 Adult to 5 Children
• Age 10-14: 1 Adult to 10 Children